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A prominent marketing company is looking for a Contact Center Manager in the Greater Dallas, Texas Area.  

Dallas Area Contact Center Manager Job Opening 

• Lead the team in compelling world-class customer support. 
• Create schedules to ensure all call demands are met. 
• Create and manage monthly reports based on observed data. 
• Oversee continuous improvement initiatives and implementation of new processes. 
• Establish and monitor performance against target metrics. 

Contact Center Manager (Dallas Area) Job Requirements: 

• At least two years of call center experience. 
• Demonstrated mastery of call center processes. 
• Ability to create solutions to generate sales. 
• Strong written and verbal communication skills are required for this position. 

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.